Section 1 - General Terms

• Eligibility: You must be at least 18 years old to place an order or use this website. By placing an order, you represent and warrant that you are at least 18 years old and capable of forming a binding contract.

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• Account Creation: To place an order, you may be required to create an account with us. You agree to provide accurate, current, and complete information, and to maintain the security of your account by keeping your login credentials confidential. You are responsible for all activity under your account.

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Section 2 - Products and Pricing

• Product Descriptions: We make every effort to ensure that product descriptions and images are accurate. However, we do not guarantee that the descriptions or images are completely error-free. The appearance of the products on our website may vary slightly due to lighting or device settings.

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• Pricing: All prices are listed in US dollars and are subject to change without notice. We reserve the right to correct any pricing errors at any time. If we discover a pricing error after you’ve placed an order, we will notify you and offer you the option to either continue with the purchase at the corrected price or cancel the order for a full refund.

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• Availability: Product availability is subject to change. While we strive to keep stock information updated, we cannot guarantee the availability of all items at all times. If an item is out of stock, we will notify you as soon as possible.

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Section 3 - Orders and Payments

• Order Process: When you place an order, you are offering to purchase the products on the terms of these Terms and Conditions. We will send you an order confirmation email once your order has been received, but this does not guarantee that the order will be accepted. We reserve the right to accept or reject your order for any reason.

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• Payment: We accept payment through credit/debit cards, Apple Pay, and Google Pay. Payment must be made in full before your order is processed and shipped. If there are any issues with your payment, we will notify you as soon as possible.

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• Order Cancellations: Once an order is placed, it is generally not possible to cancel it. However, if you need to cancel your order, please contact us immediately, and we will do our best to accommodate your request before the order is shipped.

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Section 4 - Shipping and Delivery

• Shipping Method and Fees: Shipping fees will be calculated at checkout based on your location and selected shipping method. We offer various shipping options, including standard and expedited delivery.

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• Delivery Times: Delivery times depend on the shipping method chosen and the destination. While we make every effort to ensure timely delivery, we are not responsible for delays caused by third-party couriers, customs procedures, or factors beyond our control.

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• International Shipping: For international orders, you may be subject to customs duties, taxes, and import fees, which are your responsibility to pay. These fees vary by country, and we recommend that you check with your local customs office before placing an order.

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• Damaged or Lost Shipments: If your order is damaged or lost during shipping, please contact us immediately. We will work with you and the courier to resolve the issue. If applicable, we may send a replacement or issue a refund.

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 Section 5 - Returns and Exchanges

• Return Policy: We accept returns for most products within 3 days from the date of delivery, provided that the item is unused, in original condition, and with all tags and packaging intact. Custom or personalized items may not be eligible for return unless defective or damaged.

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• Return Process: To initiate a return, please contact us at support@jewelbugco.com with your order number and details about the item(s) you wish to return. We will provide you with instructions on how to return your item(s).

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• Exchanges: If you wish to exchange an item for a different size, color, or style, please follow the same return process and place a new order for the replacement item.

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• Refunds: Refunds for returned items will be processed once the item is received and inspected. Refunds will be issued to the original payment method. Please allow up to 3 days for the refund to be processed.

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Section 6 - Intellectual Property

• Ownership: All content on this website, including but not limited to text, images, logos, graphics, designs, and trademarks, is the property of JewelBugCo and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from our site without our explicit consent.

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• License to Use Website: We grant you a limited, non-exclusive, and non-transferable license to access and use our website for personal, non-commercial purposes. You may not modify, copy, or distribute any content from the site without permission.

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Section 7 - Prohibited Activities

You agree not to use our website for any unlawful or prohibited purpose, including but not limited to:

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• Engaging in fraudulent activity or providing false information

• Attempting to gain unauthorized access to our systems or other users' accounts

• Engaging in behavior that disrupts or interferes with the website's functionality

• Violating the intellectual property rights of JewelBugCo or others

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Section 8 - Limitation of Liability

• No Warranty: We make no warranties or representations regarding the accuracy, completeness, or reliability of the content on our website or the products sold. All products are provided "as is" and without any warranty, express or implied, except where required by law.

• Limitation of Liability: To the fullest extent permitted by law, JewelBugCo will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or the purchase of products, including but not limited to lost profits or business interruption.

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Section 9 - Indemnification

You agree to indemnify and hold harmless JewelBugCo, its affiliates, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the website, your violation of these Terms, or any infringement of third-party rights.

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Section 10 - Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

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Section 11 - Governing Law and Dispute Resolution

• Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

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• Dispute Resolution: Any disputes arising from these Terms or your use of our website shall be resolved through binding arbitration in accordance with the laws of the state of California, and you agree to waive your right to a jury trial.

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Section 12 - Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we make changes, the updated Terms will be posted on this page with a revised effective date. We encourage you to review these Terms periodically to stay informed about any updates.

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Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

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JewelBugCo.
support@jewelbugco.com

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By using our website or purchasing products from us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing JewelBugCo, we appreciate you!

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